Returns, Refunds and Delivery

Delivery

Please allow 7 – 14 days to receive your item.

Returns

If you’re not completely satisfied with your game of puggy splendidness you may return it to us for a full refund. The pugs won’t mind. All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in unused condition with all original contents present.

To return an item , place it securely in it’s original packaging and mail your return to:

Stop, Drop & Roll
Attn: Returns
103 Northdown Road
Newhaven
East Sussex
BN9 9JE

Return shipping charges will be paid or reimbursed by us.

Refunds

After receiving your return and inspecting the condition of the items(s), we will process your return. Please allow at least fourteen (14) days from our receipt of the item to process your return. Refunds may take 1-2 billing cycles to appear on your bank statement, depending on your bank. We will notify you by email when your return has been processed.

Exceptions

For defective or damages products, please contact us on the number below to arrange a refund or exchange.

07526586169

hello@sdrgames.studio